SRD R370 SASSA Status Pending? Fix it in 2 minutes

When SRD R370 SASSA Status shows “pending” it means your SASSA application has been received and is under process for further validation and verification. Verification of personal information, bank details and income details would be successful if your provided information cross-matches the information in data base of Department of Home Affairs of South Africa. Thus any conflict in data can lead to declination of SASSA application or your (R370) SRD R350 application would be canceled.

The “pending” status for your SASSA Social Relief of Distress (SRD) R370 grant application indicates that your application has been received by the South African Social Security Agency (SASSA) and is undergoing further processing. This status is common and reflects that your application is awaiting additional verification steps.

To approve SASSA Status, beneficiary would undergo validation and verification process to confirm if all the provided information is correct and you are a true candidate for new R370 & former SRD R350 SASSA Grant relief. Process of verification and validation by Department of Home Affairs is strict and you need to pass SASSA Means Test to approve yourself the true candidate.

For pending SASSA Status, check if you are eligible to pass Means Test. SASSA Means Test enquires following check points:

1. Document Verification: SASSA verifies the authenticity and completeness of the documents submitted. This includes identity documents, proof of residence, and any other required paperwork. The agency ensures that all provided information aligns with their records.

2. Database Cross-Referencing: SASSA cross-references your application with several national databases to verify your eligibility. These databases include:

• South African Revenue Services (SARS): SASSA checks with SARS to verify if applicants have any taxable income. This verification ensures that individuals who earn an income above the threshold do not receive the grant. By cross-referencing with SARS, SASSA can identify any discrepancies between declared income and actual taxable income, preventing ineligible applicants from receiving the grant.
• National Student Financial Aid Scheme (NSFAS): SASSA uses the NSFAS database to ensure that applicants are not already receiving other forms of state assistance, such as student loans or bursaries. This is crucial to avoid duplicating financial support and to ensure that the SRD R370 grant is distributed to those who are not benefiting from other government programs.
• Unemployment Insurance Fund (UIF): The UIF database is used to confirm the employment status of applicants. SASSA verifies whether applicants are registered as unemployed and receiving UIF benefits. This step helps identify individuals who might have alternative sources of financial support due to recent unemployment and ensures that the SRD R370 grant is directed towards those without any income.
• Home Affairs: SASSA cross-references applications with the Department of Home Affairs to validate personal details such as age, citizenship status, and residency. This verification ensures that only South African citizens, permanent residents, or eligible asylum seekers receive the grant. It also helps in confirming the accuracy of the personal information provided, reducing the risk of fraud

Additional Verification Sources

1. Social Security Systems: SASSA checks against other social security systems to verify if applicants are receiving other social grants. This ensures there is no overlap in the benefits provided and that the SRD R370 grant reaches new beneficiaries.

2. Financial Institutions: SASSA may also collaborate with financial institutions to verify bank account details and ensure that the provided banking information is accurate. This helps in smooth and error-free disbursement of the grant funds.

3. Government Employment Records: To further verify employment status, SASSA may check government employment records to confirm that applicants are not currently employed in any governmental position.

If SASSA Application is showing “pending” status, you need to ensure and check following points:

1. Wait: Typically, the verification process can take around four weeks, but it might extend to several months depending on the backlog and complexity of verifications.

2. Follow Up: If your status remains pending for more than a month, you can:

• Visit a SASSA Office: Go to the nearest SASSA office and explain your situation.
• Call the Helpline: Contact the SASSA helpline for assistance.
• Use WhatsApp Support: Reach out to SASSA via their WhatsApp support for quicker responses.

To ensure that the SASSA SRD R370 grant reaches those who are most in need, the South African Social Security Agency has established specific eligibility criteria that applicants must meet. These criteria are designed to assess the financial and employment status of individuals, ensuring that the support provided is both fair and targeted towards those who genuinely require assistance. The primary components of this eligibility assessment include a means test to evaluate financial need and a verification of employment status to confirm that applicants are either unemployed or earning a minimal income. Understanding and meeting these criteria are crucial for a successful application.

1. Means Test:

To qualify for the SASSA SRD R370 grant (previous R350) , applicants must pass a means test. This test evaluates your financial need to ensure that you meet the income criteria set by SASSA. Specifically, your income must be below a certain threshold, which indicates that you require financial assistance. The means test involves reviewing your financial statements, income sources, and any additional relevant financial information to determine your eligibility.

2. Employment Status:

Eligibility for the SRD R370 grant also requires that applicants be unemployed or earn a very minimal income. SASSA conducts thorough checks to verify your employment status, ensuring that the grant reaches those genuinely in need of financial support. This verification might involve cross-referencing data with the Unemployment Insurance Fund (UIF) and other relevant databases to confirm that you do not have significant sources of income.

Reapplication and Appeals

1. Declined Applications:

If your application is declined due to verification failures or non-compliance with the eligibility criteria, you have the right to reapply or appeal the decision. Common reasons for declined applications include incomplete documentation, discrepancies in provided information, or failure to meet the eligibility requirements. Understanding the reason for the decline is crucial for a successful reapplication or appeal.

2. Appeal Process:

Applicants whose applications are declined can appeal the decision within three months of receiving the rejection notice. The appeal process involves a thorough review of your initial application to identify and correct any errors or discrepancies. Once you have addressed these issues, you must resubmit your application. During the appeal, ensure that all documents are accurate and complete, and provide any additional information requested by SASSA to support your case.

3. Reapplication:

For those who need to reapply, it is essential to rectify any mistakes in the original application. This might include updating incorrect details, providing missing documents, or clarifying information that was previously unclear. Once you have corrected these issues, submit a new application through the official SASSA channels. The reapplication process requires the same level of diligence as the initial application, ensuring that all eligibility criteria are met and all required documents are submitted accurately.

If you’ve applied for the South African Social Security Agency (SASSA) SRD R370 grant and your payment status shows as “pending,” it can be a source of concern. However, understanding the reasons behind this status can help ease your worries and give you a clearer picture of the process.

The “pending” status indicates that your application is still under review and undergoing several critical verification steps to ensure its validity and compliance with the eligibility criteria. Here are the detailed reasons why your payment might be pending:

Comprehensive Verification

The verification process for the SASSA SRD R370 grant is thorough and multi-layered. This is to ensure that only those who genuinely need the assistance receive it.

1. Means Test: The means test is a critical part of this verification process. It assesses your income and financial status to determine your eligibility. The test ensures that your income does not exceed the threshold set by SASSA for grant recipients. This involves checking your financial statements, income sources, and any other relevant financial information.

2. Cross-Referencing with National Databases: SASSA cross-references your details with various national databases such as the South African Revenue Services (SARS) to check for taxable income, the National Student Financial Aid Scheme (NSFAS) to confirm you are not receiving other state financial aid, and the Unemployment Insurance Fund (UIF) to verify your unemployment status. This comprehensive verification ensures that the financial assistance reaches those who truly need it.

High Volume of SASSA Applications

1. Data Processing: SASSA handles a massive volume of applications for the SRD R370 grant. With millions of applicants, the agency processes an enormous amount of data. Each application must be reviewed individually to verify the accuracy and authenticity of the information provided.

2. Delayed approvals of SASSA Applications: Due to the high volume, there are often backlogs in processing applications. This can result in delays in updating the status of applications and processing payments. The system must handle each case meticulously to prevent errors and ensure fairness in the distribution of the grants.

3. Compliance Checks: SASSA checks for compliance with their terms and conditions. This includes verifying that you have not received other social grants or financial like War Veterans Grant, Foster Child Grant, Child support grant, Old Age Pensioners Grant, Disability Grant, Grant-in-aid or Care Dependency grant aid that could disqualify you from receiving the SRD grant.

The pending status of your SASSA SRD R370 grant payment can be attributed to the extensive verification processes that ensure the rightful distribution of funds. While these processes might cause delays, they are essential to maintaining the program’s integrity and fairness. Understanding these reasons can help you be patient while your application is being processed. Regularly checking your status and payment dates and ensuring all your details are accurate can help smooth the process. If the pending status persists for an extended period, consider reaching out to SASSA through their helpline, visiting an office, or using their digital support services for assistance.

1.Eligibility Verification: SASSA must ensure that applicants comply with all the terms and conditions set for the grant. This includes verifying that you have not received other social grants or financial aid that could disqualify you from receiving the SRD grant

2. Cross-Checking with Other Grants: The agency checks if applicants are receiving other forms of government assistance like old age homes for pensioners. If you are receiving another grant, it might affect your eligibility for the SRD R370 grant. This process helps prevent double-dipping and ensures that the grants are distributed to as many eligible individuals as possible.

3. Ensuring Integrity: Compliance checks are crucial to maintain the integrity of the grant distribution process. They involve rigorous scrutiny to ensure that all information is correct and that the applicant genuinely qualifies for the aid. This process includes checking for any discrepancies or fraudulent claims.

Alternatively if you have weak internet and unable to check your SASSA status online, you can check it via Sms. 

• Simple, you would enter your ID number into text message box
• Send it to 082 046 8553 
• Wait to receive a reply if your SRD Grant Results

082 046 8553 is an official virtual number of South African Social Security Agency to check the R370 Status. Just save this number in your WhatsApp as Sassa Status Check Whatsapp number.

To check your status, WhatsApp them your name, surname and ID number and get your updated SASSA status check for R370 payment.

0800 60 1011 is Toll- free official number of SASSA social grant. You can call them for any inquiries regarding your appeal for R350 (now r370), r370 payment dates, banking details, payment dates and status updates.

1. Simply dial 0800 60 1011 from your SASSA registered phone number
2.  Provide your South African ID Number and registered mobile number
3. Answer the few verification questions by an automated prompts
4. Receive your Sassa OTP Code and ensure the One Time Password is not visible to anyone in surroundings.
5. Now you can receive your SASSA Application status on your phone.
6. You will also receive a confirmatory SMS showing your SASSA Application status. You could easily receive your grants from the preferred money method you have already selected during the SRD application.

After changing the bank details, SASSA undergoes various methods to confirm the no-fraud risk for the applicant. The process takes about 7-10 working days to verify and cross-check the provided information and validation process of updated bank details of beneficiary.

According to SRD SASSA Banking Details verification update 2024 ,srd sassa gov za has introduced  a new feature of Face recognition of beneficiary is introduced to validate the identity of SRD R350 beneficiary. So, one must have active camera on their phones or laptops before applying for 

• Beneficiary’s First name, Last name and Identification number (ID) are verified and confirmed from Department of Home Affairs.
• SASSA status check beneficiary’s ID number is also validated against UIF, NSFAS, SARS approved data bases that are used to confirm identity verification of client.
• Provide correct SASSA SRD registered mobile number while updating srd sassa banking details and linking it. Client’s phone number is also cross-referenced with provided mobile phone number on approved data bases.
• Beneficiary will receive the update about sassa srd status check changing bank details based on validation and scoring of authentication. Updated bank details sassa would be approved or declined.

If your identity verification fails and banking details are declined, don’t mess up.

• You will reapply and appeal for reconsideration of your SASSA application
• Just make sure you enter the correct information this time.
• Correct information includes exact ID number, name, registered mobile phone number that matches UIF data and information in Department of Home Affairs.