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SASSA SRD R370 Biometric Identification: Enhanced Security

SASSA and Postbank have introduced a SRD R370 biometric identification system to ensure the security of social grant payments in response to a growing surge in fraudulent activities. This new measure aims to protect beneficiaries and ensure that grants are only received by those who are truly eligible.

This advanced biometric verification system implies to all types of grants including care dependent grants, child support relief payments, war veterans, and social relief of distress relief program, both for new and old recipients.

SASSA SRD R370 Biometric Identification Launched

For individuals applying for the SRD grant for the first time, biometric verification is now a mandatory step before your application can be approved. This ensures that your personal information is securely linked to your grant account, reducing the risk of fraud.

Status of Current Beneficiaries

For current SASSA beneficiaries, biometric identification is only required if you encounter issues with your grant, such as a referred status, or if your grant has been temporarily suspended. In such cases, you will need to complete the biometric verification to resolve any problems and continue receiving your payments.

If you do not face any of these issues, there is no need to take any action at this time. Your ongoing grant payments will proceed as usual without the need for additional steps.

Complete Biometric Verification Process

At present, the biometric verification process is not available online. Therefore, beneficiaries who need to complete the verification will need to visit a SASSA office in person. The biometric system requires physical interaction, such as scanning your face to capture biological features like facial expressions. Some biometric systems also use eye scanning or facial recognition, although SASSA has not publicly confirmed this as part of their process for grant verification.

News by SASSA

Married individuals applying for SASSA SRD R370 Grant (formerly known as R350) must ensure that combined income of applicant and his spouse should be less than ‘maximum threshold ‘ declared by SASSA

When Do You Need Biometric Verification?

Biometric identification becomes necessary for the following situations:

Other Sensitive Changes: Any other changes related to your grant application may require biometric verification to ensure that your details are correct and secure.

Referred Status: If your application is referred for further processing, you may be required to complete biometric verification.

Banking or Contact Information Updates: If you need to update your banking details or phone number, biometric verification is needed to secure the changes.

Third-Party Payments: If you want to receive payments through Cash Send or other third-party apps, you must complete the biometric process.

How Does the Biometric Verification Work?

Biometric identification involves capturing unique features of the human body to confirm identity. SASSA uses advanced technology to scan and capture facial biometrics to confirm your identity. This includes scanning your facial features with high-tech lenses designed to capture accurate biological details.

While some biometric systems also include eye scanning, SASSA has not yet confirmed whether this is part of their specific process.

Contact Details For SASSA Identity Verification Changes

If you need more details or have specific queries regarding the biometric verification process, you can contact SASSA directly:

  1. Phone: Call the SASSA helpline at 0800601011.
  2. WhatsApp: For a more casual inquiry, reach out to SASSA via their official WhatsApp number. This is an easy way to get quick answers about the verification process and any issues with your grant application.

Note: SASSA has officially stated that biometric verification is required for beneficiaries facing issues with their grant, such as referred status or the need to update critical information. Make sure to comply with these procedures to avoid disruptions in your payment.

By implementing biometric verification, SASSA is enhancing the security and integrity of the grant system, ensuring that only legitimate beneficiaries receive their payments. This step is essential to prevent fraud and maintain the trust and reliability of the system.

Benefits of Biometric Verification by SASSA

SASSA’s new biometric verification system offers multiple benefits, ensuring the security and integrity of your grant payments. Here’s how it can work to your advantage:

  1. Enhanced Security: Your grant money will be much safer, even when deposited into your bank account. The biometric verification ensures that no one other than you can access your funds, preventing unauthorized transactions.
  2. Greater Control Over Funds: By implementing biometric verification, SASSA can better track and control the processing of your money, making it more difficult for fraudulent activities to occur. You are the only person who can initiate transactions, ensuring full control over your funds.
  3. Easier Fraud Detection: In the unlikely event that your money is stolen, the biometric system will make it easier for SASSA to track the stolen funds and take the necessary legal action to recover your money.
  4. Accuracy: Biometric recognition systems are extremely sensitive to personal details, ensuring that no one can impersonate you or access your information fraudulently. This process significantly reduces the risk of fraud, ensuring your payments are made safely.
  5. Identity Verification Confirmation: If you receive a confirmation that your identity is verified, it means any issues regarding your identification have been successfully resolved, and your grant account is now secure.

Precautions for Biometric Verification

When undergoing SASSA’s biometric verification process, it’s important to be aware of the following precautions:

  1. Personal Verification: Only the beneficiary can undergo the biometric verification. You cannot assign someone else, even a close family member, to complete this process on your behalf.
  2. Document Requirements: When attending the biometric verification session, ensure you bring all necessary documents, including your South African ID and any supporting paperwork for dependents or updates.
  3. Stay Updated: After completing the biometric verification, make sure to regularly check your SASSA status to stay informed about any changes or approvals related to your grant.

Important Notice

SASSA has just released a Facial Recognition Software to add an extra layer in identity verification authorization. You should know the important details about the feature otherwise you might not able to login to your SASSA account

To ensure the safety of your SASSA funds and maintain the integrity of your account, it’s recommended that you complete the biometric verification directly with SASSA. This will not only protect your financial security but also enhance your reputation within the SASSA system and the broader community.


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